Refund & Returns Policy (Digital Products)
Overview
All products sold on this website are digital in nature. Once a purchase is completed and the product is delivered or accessed, it is considered used and non-returnable.
Due to the intangible nature of digital goods, we do not offer returns or exchanges after purchase.
No Returns or Exchanges
Since digital products cannot be physically returned, all sales are final.
We do not accept returns for:
Downloadable files
Digital services or subscriptions
Online content, guides, or programs
Refund Policy
We only offer refunds under the following conditions:
You were charged multiple times for the same product
You did not receive access to the purchased product due to a technical issue
The product is completely inaccessible or corrupted, and we are unable to resolve the issue
If eligible, refunds will be processed back to the original payment method within 5–10 business days.
Non-Refundable Situations
Refunds will not be provided in the following cases:
Change of mind after purchase
Lack of usage or dissatisfaction after accessing the product
Failure to read product details before purchase
Incompatibility with your device or software (unless explicitly stated)
Technical Issues
If you face any issues accessing your digital product, please contact us. We are committed to resolving your issue promptly.
Need Help?
For any questions related to your purchase, refunds, or access issues, contact us at:
📧 vbsoundlabs@gmail.com